Frequently Asked Questions

Have questions? We’ve got answers! If you don’t find what you’re looking for, feel free to contact us.

General Questions

What is CampusGreen?

CampusGreen is a sustainable marketplace exclusively for students, faculty, and staff within your campus community. It allows you to buy, sell, and exchange pre-owned items safely and sustainably.

How do I sign up?

Signing up is easy! Simply create an account using your .edu email address to verify your campus affiliation. Visit our Sign Up page to get started.

Subscription Questions

What is the Premium Subscription?

The Premium Subscription offers additional benefits such as up to 100 active listings, featured listings, priority support, ad-free experience, enhanced analytics, and extended listing durations.

How do I manage my subscription?

You can manage your subscription by visiting the Manage Subscription page. From there, you can update your payment method, cancel your subscription, or reactivate it.

What happens if I cancel my subscription?

If you cancel your subscription, you will retain Premium benefits until the end of your current billing period. After that, your account will revert to the free membership tier.

Safety Tips

How do I ensure my safety during exchanges?

We recommend meeting in well-lit, public areas on campus for all exchanges. Avoid sharing personal information and always trust your instincts. Visit our Safety Tips page for more information.